Germaine Johnson may not be all that good with people but she's great with numbers. Unfortunately, as she discovers after the incident at Wallace Insurance, there are very few openings these days for senior mathematicians. Then her cousin gets her a job at the council. On the Senior Citizens Helpline. It's not the resume entry Germaine wanted - but it turns out Mayor Verity Bainbridge has something more interesting in mind for her. A secret project involving the troublemakers at the senior citizens centre and their feud with the golf club next door. Which is run by the strangely attractive Don Thomas. Don and the mayor want the seniors closed down. Germaine wants what Don and the mayor want. But when she's forced to get to know the 'troublemakers' - things get more complicated. A sharp, witty, big-hearted comedy from a hilarious new Australian writer, Katherine Collette's The Helpline is about people power and brain power - and the difficulty of getting them to work together.